Shipping Policy

At Shine Lavador, we take great care in delivering our products safely and efficiently. We work with trusted and reliable logistics partners across India to ensure that your orders reach you on time and in good condition.

Our packaging is designed to protect the product during transit and ensure safe delivery to your doorstep.

You can expect your order to be delivered within 3–5 working days in major cities and 5–15 working days for other locations, depending on courier service availability. Once your order is dispatched, you will be able to track the shipment online.

Please read our shipping policy below:

1. Delivery Locations

We currently deliver to most cities and towns across India that are serviceable by our logistics partners.

2. Order Processing

Orders are usually processed and shipped within 3–5 working days after order confirmation.

3. Shipping Time

In certain situations such as high demand, holidays, or unforeseen circumstances, shipping may take up to 7 working days.

4. Multiple Shipments

While we try our best to ship all items in your order together, sometimes they may be shipped separately depending on product availability.

5. Damaged or Tampered Packages

If you receive a package that appears tampered, damaged, or opened, please refuse the delivery immediately and contact our customer support.

You may contact us with your order reference number so that we can arrange a replacement as soon as possible.

6. Incorrect Delivery Status

If your order status shows “Delivered” but you have not received the package, please contact our customer support within 24–48 working hours so that we can raise the issue with the courier partner.

Please note that the company may not be responsible for claims reported after this time period.

7. Invoice and Billing

As per Indian tax regulations, all orders will be shipped with an invoice mentioning the product price and applicable taxes.

Support

For any shipping related queries, please contact us:

Shine Lavador

Customer Support

Email: support@shinelavador.com

Phone: +91 XXXXX XXXXX