Terms and Conditions

1. Acceptance of Terms

By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. The terms “Client”, “User”, “You”, and “Your” refer to the person accessing this website and accepting the company’s terms and conditions.

“The Company”, “We”, “Us”, or “Our” refers to Shine Lavador.

“Website” or “Site” refers to the Shine Lavador online platform.

These Terms and Conditions apply to all visitors, users, and customers who access or use our website, services, or purchase products from us.

2. Use of the Website

By using our website or placing an order, you confirm that:

• You are at least 18 years old.

• You are legally capable of entering into binding contracts.

• You agree not to misuse the website or attempt to harm its functionality.

• You are responsible for maintaining the confidentiality of your account details.

Users must not transmit any viruses, harmful code, or attempt unauthorized access to the website.

3. Products and Services

Shine Lavador offers a wide range of fashion and lifestyle products including:

• Fashion Jewellery

• Handbags

• Return Gifts

• Bangles

• Silk Sarees

• Silver Antique Jewellery

• Designer Sarees

• Chudidars & Western Collections

• Cosmetics

• Home Makeover Products

• Tailoring Services

All products displayed on the website are subject to availability.

4. Personal Information

We may collect personal information from users when they:

• Register on the website

• Place an order

• Subscribe to updates

• Contact customer support

Information collected may include name, email address, phone number, shipping address, and payment details.

This information is used only for processing orders, improving services, and communicating with customers.

5. Non-Personal Information

We may collect non-personal data such as:

• Browser type

• Device information

• IP address

• Website usage data

This information helps us improve our website and customer experience.

6. Confidentiality

All customer information is treated as confidential. We do not sell, rent, or share personal data with third parties except when required to process orders or comply with legal obligations.

7. Pricing and Payments

• All product prices displayed on the website include applicable taxes (GST) unless stated otherwise.

• Delivery charges may apply and will be shown during checkout.

• Payments can be made through UPI, debit card, credit card, net banking, or other supported payment methods.

• All payments must be made in Indian Rupees (INR).

Prices may change without prior notice.

8. Order Cancellation

Orders can be cancelled before dispatch.

Once an order has been shipped, it cannot be cancelled but may be eligible for return according to our return policy.

Customized or altered products may not be eligible for cancellation.

9. Shipping and Delivery

Currently, Shine Lavador delivers within India only.

• Orders are typically delivered within 5–10 working days after dispatch.

• Delivery timelines may vary due to courier delays, holidays, or unforeseen circumstances.

We are not responsible for delays caused by third-party courier services.

10. Returns and Refunds

Products may be eligible for return or exchange if:

• The product is damaged

• The wrong item was delivered

• The product has a manufacturing defect

Returned items must be unused and in original packaging.

Refunds will be processed according to the company’s refund policy.

11. Cookies

Our website may use cookies to enhance user experience and improve website functionality. Users may choose to disable cookies through browser settings.

12. External Links

Our website may contain links to third-party websites. Shine Lavador is not responsible for the content, policies, or practices of these external sites.

13. Intellectual Property

All content on this website including text, images, logos, and designs belongs to Shine Lavador and is protected by copyright laws.

Unauthorized reproduction or distribution of website content is strictly prohibited.

14. Limitation of Liability

Shine Lavador shall not be liable for any indirect or consequential damages arising from the use of this website or purchase of products.

All products and services are provided “as available” without any guarantees beyond those required by law.

15. Fraud Prevention

Fraudulent transactions are strictly monitored. If any fraudulent activity is detected, the company reserves the right to cancel the order and take legal action.

16. Changes to Terms

Shine Lavador reserves the right to modify or update these Terms and Conditions at any time without prior notice.

Users are encouraged to review this page regularly.

17. Contact Information

For any questions regarding these Terms and Conditions, you may contact us at:

Shine Lavador

Customer Support

Email: support@shinelavador.com

Phone: +91 XXXXX XXXXX

18. Governing Law

These Terms and Conditions shall be governed by the laws of India, and any disputes shall fall under the jurisdiction of Indian courts.